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usability evaluation

📖 ISTQB Glossary

Official ISTQB Definition

A process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation).

3 Ways to Think About It

💡
The Quick Take

Assessing how easy and pleasant the system is to use.

🔍
Look Closer

Measuring user experience quality.

🎯
The Bottom Line

Systematic assessment of usability characteristics.

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