usability evaluation
📖 ISTQB Glossary
Official ISTQB Definition
A process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation).
3 Ways to Think About It
The Quick Take
Assessing how easy and pleasant the system is to use.
Look Closer
Measuring user experience quality.
The Bottom Line
Systematic assessment of usability characteristics.
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