shadow AI
🧠 CT-GenAI
Official ISTQB Definition
The unauthorized or uncontrolled use of AI tools and services within an organization, outside of official IT governance.
3 Ways to Think About It
The Quick Take
When employees use unauthorized AI tools that bypass security and testing controls.
Look Closer
Unofficial GenAI usage that creates untested, unmonitored risk in organizations.
The Bottom Line
The governance challenge of people using ChatGPT and similar tools without approval.
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