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causal analysis

🎓 CT-ELTM

Official ISTQB Definition

Systematic investigation of the root causes of defects or problems.

3 Ways to Think About It

💡
The Quick Take

Digging deep to find out WHY problems happen, not just THAT they happen.

🔍
Look Closer

Root cause analysis - treating the disease, not just the symptoms.

🎯
The Bottom Line

Finding the real source of problems to prevent them from recurring.

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